Connection to Care – Holiday Closure Notice & Updated Service Hours

As we approach the holiday season, we would like to inform municipal employees about the upcoming Connection to Care service closures and the upcoming changes to hours of operation, as well as provide a reminder of the counselling and referral support jointly offered through BCMSA and BCACC. This update is intended to help employees plan ahead and remain aware of the resources available to them during this period and as we enter into a new year.

Holiday Service Closure:
Connection to Care will be closed from Monday, December 22, 2025, through Friday, January 2, 2026.

During this period, the call-in service will not be available. We recognize that the holiday season can bring unique personal and emotional challenges, and we encourage individuals to take time for self-care and reach out to trusted supports as needed.

If you experience a mental health emergency during the closure, please contact 911 or the BC Crisis Line at 1-800-784-2433 for immediate assistance. Service operations will resume on Monday, January 5, 2026

Updated Service Hours Beginning January 5, 2026:
Connection to Care will operate during the following hours: Monday–Friday, 8:00 a.m. – 8:00 p.m. (Closed on statutory holidays). These updated hours reflect our ongoing efforts to provide accessible, timely mental health support to local government employees while ensuring service consistency and quality.

Additional Information:

For full program details, helpful resources, or general inquiries, please visit the Connection to Care webpage or contact us at programs@bcmsa.ca.