Mental Health at Work – On the Front Lines
Course Description:
When working on the front line, it’s not always easy to navigate challenging behaviour from clients or customers who may be experiencing a mental illness, including addiction.
Using the 4Rs of Recognize, Respond, Refer, Reconnect, this workshop helps with:
- Developing effective communication skills to appropriately respond to public who may be experiencing a mental health problem.
- Practicing strategies to move through difficult conversations and identify next steps, using motivational interviewing.
- Learning about resources in local community.
Course Length:
4 Hours
Class Minimum/Maximum:
6/30
Supervisors Safety Certificate Program:
Elective Course
Continued Education Credits:
EOCP CEU’s: 0.4 (In Person/Virtual Instructor Led)
CPHR: 4 CPD Hours
Classroom Delivery Price:
Minimum $1,450 charge per class.
Virtual Delivery Price:
$1,450
Course Timeline:
BCMSA/Industry Recommended Renewal: 5 Years
Financial Subsidy:
This training may be eligible for the B.C. Employer Training Grant Learn More Here.
