Mental Health at Work – On the Front Lines
Course Description:
When working on the front line, it’s not always easy to navigate challenging behaviour from clients or customers who may be experiencing a mental illness, including addiction.
Using the 4Rs of Recognize, Respond, Refer, Reconnect, this workshop helps with:
- Developing effective communication skills to appropriately respond to public who may be experiencing a mental health problem,
- Practicing strategies to move through difficult conversations and identify next steps, using motivational interviewing,
- Learning about resources in local community.
Course Length:
4 Hours
Class Minimum/Maximum:
6/30
Supervisors Safety Certificate Program:
Elective Course
EOCP CEU’s:
0.4
CPHR CPD:
4 CPD Hours
Classroom & Virtual Delivery Price:
$1,450 Flat Fee (Subject to Change)
Course Timeline:
BCMSA/Industry Recommended Renewal: 5 Years
