Mental Health at Work – On the Front Lines

Course Description:

When working on the front line, it’s not always easy to navigate challenging behaviour from clients or customers who may be experiencing a mental illness, including addiction.

Using the 4Rs of Recognize, Respond, Refer, Reconnect, this workshop helps with:

  • Developing effective communication skills to appropriately respond to public who may be experiencing a mental health problem.
  • Practicing strategies to move through difficult conversations and identify next steps, using motivational interviewing.
  • Learning about resources in local community.

Course Length:
4 Hours

Class Minimum/Maximum:
6/30

Supervisors Safety Certificate Program:
Elective Course

Continued Education Credits:
EOCP CEU’s: 0.4 (In Person/Virtual Instructor Led)
CPHR: 4 CPD Hours

Classroom Delivery Price:
Minimum $1,450 charge per class.

Virtual Delivery Price:
$1,450

Course Timeline:
BCMSA/Industry Recommended Renewal: 5 Years

Financial Subsidy:
This training may be eligible for the B.C. Employer Training Grant Learn More Here.